If there isn’t any option that you want, you need to click on “The Topic is Not Listed” Whatever category you have selected, you will see a list of topics that describe various problems. Some of those problems are battery issues or app issues as these are the most repeated complaints.Ĭlick on the option which best matches your issue. Here is a step-by-step guide.įirstly, a list of common problems will be displayed. Now that you have selected the product that you want help with, the next stage is to describe the problem. Once this is done, select the product that you want help with at the Genius Bar.Select the “Contact Apple Support for Help” option.Find the section named “Tell Us How We Can Help You”.Here’s how to solve your issues in a regular way. If you have a problem with your Apple device, making a Genius Bar appointment is the best way to get it fixed. Solving the Issue Without Genius Bar Option I am often asked how to use this option, so I thought the best way to help is to write a detailed article on it. To get this service, you will need to visit the website, select the store closest to you, provide your Apple ID, and choose a time and date for your appointment.Īs an Apple enthusiast, I have used this option multiple times to solve any problems that have arisen from my Apple devices.

The Genius Bar option is a highly personalized customer support service for Apple users. What if I can’t make it to my Genius Bar appointment?.How do I make a Genius Bar appointment?.What to Expect During Your Genius Bar Appointment?.How is Genius Bar Appointment Different from Other Support Options?.When Is Genius Bar Appointment Necessary?.Appointment Confirmation and Cancellation Options.Solving the Issue Without Genius Bar Option.But have you ever wondered what it is? Table of Contents IPhone users will probably have seen the Genius Bar option on Apple’s website.

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